Privacy Policy

1. Who We Are

We are a manufacturer of AGV, AMR automated guided vehicles and intelligent handling robots. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website www.365agv.com and submit inquiry forms.

2. What Personal Information We Collect

We collect personal information you voluntarily submit when you fill out our inquiry form or contact us, including but not limited to:

• Your full name
• Company name
• Email address
• Phone / WhatsApp number
• Your project requirements and message content

We also automatically collect non-personal browsing data via cookies and analytics tools, such as IP address, device type, browser information, visited pages and website access time.

3. How We Use Your Information

We use your personal data only for the purposes below:

1. Reply to your inquiries, provide product quotation, technical support and project consultation about AGV/AMR robots.
2. Send you product catalog, case study and related commercial information only if you agree to receive such communications.
3. Improve our website, product display and user experience.
4. Website analytics, advertising and remarketing via Google services.

Google Analytics & Google Ads Remarketing

This website uses Google Analytics 4 and Google Ads. Google uses cookies to collect browsing data for website performance analysis and remarketing advertising. Remarketing cookies help us show relevant AGV product ads to visitors who have previously browsed our website on Google search and partner platforms. You can opt out of Google remarketing cookies via Google Ads Settings.

4. Cookies

Cookies are small text files stored on your device. We use necessary cookies to keep the website working, and marketing/analytics cookies for traffic analysis and advertising. When you first visit our website, our cookie consent banner will ask for your permission for non-necessary cookies. You may withdraw your consent at any time.

5. Data Sharing

We will NOT sell, rent or trade your personal information to third parties for commercial purposes. We may share your data only with trusted service providers who assist our business, such as Google (analytics & ads), website hosting provider. All third parties must comply with data protection regulations.

6. Your Rights (For EEA / UK Visitors, GDPR)

If you are located in the European Economic Area or United Kingdom, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate personal information
• Right to request deletion of your personal data
• Right to restrict or object to data processing for marketing purposes
• Right to data portability

To exercise these rights, please send an email to xbot_9212@lebitec.com.

7. Data Security

We take reasonable technical measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. But no internet transmission or electronic storage method is 100% secure.

8. Third-party Websites

Our website may contain links to external websites. We have no control over the privacy rules of those third-party sites. We recommend you read their privacy policy before submitting any personal data.

9. Changes to this Policy

We may update this Privacy Policy occasionally. Any revision will be posted on this page with updated date. Continued use of our website after changes means you accept the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: